FAQ

Straight answers, including the uncomfortable ones.

Can't find what you need? Write to contact@zovastore.in or use the contact form.

Product

What does ZovaStore do?

ZovaStore helps you find businesses, enrich their public web presence, clean and score the data, and manage the resulting leads in a CRM — with exports, credits and billing on the same account.

How does lead discovery work?

You describe a business type, a location and an optional keyword. ZovaStore searches open, publicly available business data for matches and turns them into lead records. Discovery is being rolled out now and is shown as Coming Soon in the app until it is live.

What does website crawling collect?

Only public pages of a business's own website — typically the home, about, services and contact pages — for public contact details, social links and service descriptions. The crawler respects robots rules and rate limits, and never bypasses CAPTCHAs, logins or access controls.

Can I add or import my own leads?

Yes. You can add leads manually today. CSV and XLSX import with column mapping and duplicate detection is coming soon.

Where does business data come from?

From permitted open-data sources, data you import yourself, and information businesses publish on their own public websites. Every lead keeps its source and collection date so you can always see where a field came from.

What happens with long-running jobs?

Discovery and enrichment run as background jobs on the server with status, progress, saved partial results and retries. You can close the tab and get notified when a job finishes.

Does ZovaStore depend on paid APIs?

No. The core runs on open data and ZovaStore's own crawler, with no paid scraping, proxy, AI or email-finder API required. Optional paid integrations may come later and will be clearly labelled.

Are team, API or white-label features available?

Not yet. Team workspaces, a customer API, webhooks, white-label and agency mode are planned and shown as Coming Soon until they are actually built.

Credits & billing

What are the launch prices?

Free is ₹0, Starter is ₹99/month or ₹990/year, Pro is ₹249/month or ₹2,490/year, Business is ₹499/month or ₹4,990/year. Every plan includes a monthly credit allowance; see the Pricing page for credits and limits.

What is a credit?

Credits are consumed by actions that cost real processing, such as discovery and enrichment. You always see the estimated credit cost before a job starts, and balances are enforced on the server.

What does the free plan include?

The Free plan includes monthly credits, lead management, the CRM pipeline, saved searches and CSV/XLSX/JSON exports, with no card required.

How do payments and subscriptions work?

Paid plans are billed monthly or yearly through Razorpay. A payment is only confirmed after server-side verification of the Razorpay signature and webhook — never from the browser alone. ZovaStore never stores card numbers or CVV.

How do I cancel?

From Billing, at any time. Access continues until the end of the paid period, then the account returns to the Free plan. See the Refund Policy for details.

Data & privacy

How can I export my data?

Exports support CSV, XLSX and JSON. Settings also lets you download a copy of your account data.

Is my data isolated from other users?

Yes. Every lead, search, export, credit and notification is tied to your account and checked on the server for every request, so changing an ID in a URL or form cannot expose another account's data.

Does ZovaStore keep a copy of leads I collect?

Yes, and we say so openly: when a lead-collection job completes, an operational backup of the resulting lead data with a reference to your account and search is sent to the ZovaStore owner mailbox (contact@zovastore.in). A daily report of new registrations is sent there too. Passwords, password hashes and other authentication secrets are never included. Details are in the Privacy Policy.

Can I delete my account?

Yes. Settings lets you delete leads, search history and saved searches, deactivate your account, or permanently delete it together with all data stored in your account.

How do I contact the team?

Use the Contact page or email contact@zovastore.in — one inbox for support, sales, billing and privacy requests.